Privacy Policy

Last updated: November 16, 2025

Introduction

Welcome to Tenant Screener. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following information:

  • Account Information: Name, email address, and password when you create an account
  • Listing Information: Property details, rental information you provide
  • Tenant Application Data: Information submitted by prospective tenants through application forms
  • Usage Data: Information about how you use our service

How We Use Your Information

We use your information to:

  • Provide and maintain our tenant screening service
  • Process tenant applications and deliver them to landlords
  • Send email notifications about new applications
  • Manage your account and provide customer support
  • Improve our service and develop new features
  • Communicate with you about updates and support

Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit using SSL/TLS. Our database is secured with row-level security policies to ensure your data remains private and secure.

Data Sharing

We do not sell your personal information. We share data only in the following circumstances:

  • With Landlords: Tenant application data is shared with the landlord who created the listing
  • Service Providers: We use trusted third-party services (Supabase for database, Resend for emails)
  • Legal Requirements: When required by law or to protect our legal rights

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data
  • Withdraw consent at any time

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you close your account, we will delete your data within 30 days, except where we need to retain it for legal or regulatory purposes.

Cookies

We use essential cookies to maintain your login session and ensure the service functions properly. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us.